Say hi to the chatbots. You’ll be seeing a lot more of them
Here's a development worth noting: Facebook chatbots are open to the public. Find out more.
Here's a development worth noting: Facebook chatbots are open to the public. Find out more.
Content is not king. Saying "content is king" is silly and / or idiotic.
The advert chumbox sits at the intersection of human behaviour, content and the web.
Experts from Facebook explain how to spread your messages on the social media platform.
Multiple ways to improve your organisation's web content.
A brief look at why a tweet received hundreds of retweets.
The role of content strategy in the design process is becoming more broadly accepted. At this discussion at the Facebook offices, experts talk about the challenges of content design within the product development process.
A summary of BuzzFeed’s Jonah Peretti's very long interview with Felix Salmon.
Three reasons why TV broadcasters should be creating second screen companion apps for their programmes.
Reasons why the Evian baby videos are so popular... from characters to concept and story.