Here’s a development worth noting. Recently, both Microsoft and Facebook have been talking a lot about artificial intelligence (AI) and its use in chatbots. Click the links below to chat with bots in Facebook.
Commentators say:
“Facebook will now allow businesses to deliver automated customer support, e-commerce guidance, content and interactive experiences through chatbots.”
For Facebook “Chat is the future of the Internet. Messenger is the future of chat.”
And:
“Facebook believes Messenger can become a primary channel for businesses to interact with their customers, replacing 1-800 numbers with a mix of artificial intelligence and human intervention.”
Facebook chatbots, though primitive, are now open to the public.
Send them a message (if you’re logged into Facebook):
Poncho weather cat:
https://m.me/788720331154519
CNN:
http://m.me/CNN
WSJ:
http://m.me/WSJ
Enter a message and the bot will auto-respond.
Elsewhere: Background notes
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