Here's a development worth noting: Facebook chatbots are open to the public. Find out more.
Change is hard. Here's one of the signs I look out for when I'm trying to figure out if an organisation is best avoided...
A list of digital media trends to look out for. Includes real-time marketing, personalisation and contextually aware devices.
The mass adoption of Google Glass would allow Google to finally solve the problem of calculating Return On Investment (ROI) in marketing and advertising.