Say hi to the chatbots. You’ll be seeing a lot more of them
Here's a development worth noting: Facebook chatbots are open to the public. Find out more.
Design & Strategy versus Implementation & Use
There's design, planning and strategy and then there's implementation & use.
One weird trick reveals if your organisation needs to rethink its approach to digital*
Change is hard. Here's one of the signs I look out for when I'm trying to figure out if an organisation is best avoided...
Future of retail example. Argos’ clicks & mortar
At Argos', Old Street "digital concept store", there are tablets instead of catalogues, and digital displays.
Digital trends and emerging technologies to look out for in the next few months…
A list of digital media trends to look out for. Includes real-time marketing, personalisation and contextually aware devices.
The impact of disruption – Gabe Newell and Bruce Sterling
Gabe Newell and Bruce Sterling on the impact of disruption, in business and society.
Second Screen companion apps: Why should TV broadcasters bother?
Three reasons why TV broadcasters should be creating second screen companion apps for their programmes.
Google Glass provides evidence of marketing Return On Investment (ROI)
The mass adoption of Google Glass would allow Google to finally solve the problem of calculating Return On Investment (ROI) in marketing and advertising.
Top uses for smartphones
Top user activities on smartphones revealed by Marissa Mayer's Yahoo survey.
Top ten technologically advanced large countries, as indicated by smartphone use
I'm using Smartphone penetration as an indication of technological advancement... [...]
